Making FSR Payments

Using a Check or Money Order

Please do not send cash! Remember to provide your Family Support Registry (FSR) account number on your check or money order when making a payment. This allows for fast and correct processing of your payment. If you do no have your FSR account number, please provide the following information to identify your account:

  • Your legal docket number / court case number
  • Your name (including your full first and last name and your middle initial)
  • Your social security number

Mailing Your Payments

Mail regular, on-time payments to:
The Family Support Registry
P.O. Box 2171
Denver, CO 80201
 
For overnight deliveries, send payments to:
The Family Support Registry - PMB
1550 Larimer St.
Denver, CO 80202-1610
 

Payments are usually processed within two business days of receipt. Please allow two to three business days for mail delivery.

Other Payment Options

  • Pay by phone - The FSR offers the following payout options to receive a child support payment:
    • Direct Deposit: Allows the Family Support Registry to directly deposit a payment into a bank account.
    • Mail: Allows the FSR to mail a check to your home.
    • Rella-Card: RellaCard is a Visa card where child-support payments will be loaded automatically. Use it in any place Visa is accepted, including restaurants and gas stations or at any one of the 800,000 ATMs worldwide.
  • Recurring automatic withdrawal - This option allows a noncustodial parent to preauthorize the FSR to withdraw the child support payment directly from a bank account. The withdrawal is made according to the desired frequency.

Contact Us

Please contact the FSR Customer Unit at 303.299.9123 or toll-free at 800.374.6558 for more information on the various payment-related options.